MAX Exchange / Maicoin
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Announcements
MAX Announcements
- 2022/06/24 An update on MAX trading fees
- 2022/6/23 MAX Maintenance Announcement
- 2022/6/23 MAX Maintenance Announcement
- 2022/06/23 TWD trading pairs are enabled for MAX Lv2 users in M-Wallet
- 2022/06/23 Introducing Yield to gain yield on idle assets
Maicoin Announcements
- 2022/06/20 [Maintenance Announcement] All currency trading function will be temporarily suspended
- 2022/06/17 MaiCoin will suspend TWD deposit and buy order at 06/19 (Sun.) 03:00 until 09:00
- 2022/06/16 MaiCoin now supports Polygon-USDT & Polygon-USDC
- 2022/6/14 Introducing Recurring Orders
- 2022/6/13 MaiCoin XTZ deposit and withdrawal functions have been restored
MAX expired announcement
- 2022/05/04 MAX will suspend TWD deposit at 05/07(Sat) 00:30 until 01:30
- 2022/05/01 ETH and erc-20 tokens deposits and withdrawal services have resumed
- 2022/4/28 Deposit and withdrawals latency during 10:30 - 11:00 due to system maintenance
- 2022/4/27 Customer Service and storefronts will operate as usual during Labour Day
- 2022/04/25 Customer Service will be CLOSED from 16:00 to 18:00 and storefront will be CLOSED from 15:30 to 18:00 on 04/28
MaiCoin expired announcement
- 2022/4/10 SOL receive and withdraw are temporarily suspended.
- 2022/4/8 SOL deposit and withdrawal functions have been restored
- 2022/4/8 SOL receive and withdraw are temporarily suspended.
- 2022/4/7 MaiCoin SOL deposit and withdrawal functions have been restored
- 2022/4/7 SOL receive and withdraw are temporarily suspended.
MAX Exchange FAQ
Account Creation & Verification
- If I have a MaiCoin account already, do I need to create a new Max account?
- MAX Identity Verification
- How long will it take for my identity verification to be processed?
- How do I change the phone number on my account?
- Why is there a $1 NTD fund in my bank account?
General Question
- Does MAX issue receipts for my transactions?
- What currency can I trade with?
- What are the trading fees on MAX?
- Why was the fund to my account returned?
- Are there any order minimum amount in MAX?
Sending and Receiving Digital Assets
- How long does it take to receive NTD after I withdraw?
- How do I send digital assets?
- Are there any limits on funds and withdrawals?
- Are there any fees to withdrawal and fund assets?
- How long does it take for crypto withdrawals to process?
Trading on the Exchange
- Order Types
- How are orders matched?
- Does MAX have limits for up or down price movements?
- Do buy and sell transactions appear on the public blockchain?
- Does MAX have an API?
Security
- What security measures does MAX exchange take?
- What is 2FA (two-factor authentication)?
- Why device authorization is needed for login
- What is the trust account for fiat currency?
- Why do I get an exception when I login?
Corporate Account
MAX trading pair introductions
>> View all ( 8 )Sygna Bridge
MaiCoin FAQ
Common Problem
Security and Identity Verification
- MaiCoin Identity Verification
- List of Acceptable Banks
- How to register my bank account info？
- How to unlock my account?
- What is 2-factor authentication?
Send and Receive
- How do I send digital assets?
- How do I receive digital assets?
- Why can't I send bitcoins and ethers?
- Transaction Status for MaiCoin to receive Digital Assets
- Haven't received digital assets sent from external wallet to MaiCoin wallet?
Buy and Sell Digital Assets
- How will I receive my funds after selling crypto?
- How do better utilize my custodial account with MaiCoin?
- Transferred the wrong amount?
- Pay with ATM with the amount over $30,000 NTD
- Why can't I purchase ?
Fees & Limits
TWD balance
Yield
Feature introduction and other issues
- Introduction of Recurring Orders
- crypto-crypto trading
- View Crypto Prices in USD
- Unrealized return on investment (ROI)
- E-invoice price redeem