MAX Exchange / Maicoin
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Recent articles
- 2022/1/27 [Maintenance Announcement] All currency transactions, deposits and revocations and internal transfer functions have been restored.
- 2022/1/27 [Maintenance Announcement] All currency transactions, deposits and revocations and internal transfer functions have been restored.
- 2022/1/25 [Maintenance Announcement] All currency trading, deposit and withdrawal, and internal transfer functions are temporarily suspended.
- 2022/1/25 [Maintenance Announcement] All currency trading, deposit and withdrawal, and internal transfer functions are temporarily suspended.
- 2022/1/24 SOL MAX withdrawal function has been restored
Announcements
MAX Announcements
- 2022/1/27 [Maintenance Announcement] All currency transactions, deposits and revocations and internal transfer functions have been restored.
- 2022/1/25 [Maintenance Announcement] All currency trading, deposit and withdrawal, and internal transfer functions are temporarily suspended.
- 2022/1/24 SOL MAX withdrawal function has been restored
- 2022/01/24 Coming soon - Borrowing on MAX.
- 2022/1/22 MAX SOL withdrawal function has been suspended
Maicoin Announcements
- 2022/1/27 [Maintenance Announcement] All currency transactions, deposits and revocations and internal transfer functions have been restored.
- 2022/1/25 [Maintenance Announcement] All currency trading, deposit and withdrawal, and internal transfer functions are temporarily suspended.
- 2022/1/24 MaiCoin SOL withdrawal function has been restored
- 2022/1/22 MaiCoin SOL withdrawal function has been suspended
- 2022/1/20 GALA、 MANA、ALICE 、SAND is on MaiCoin now.
MAX expired announcement
- 2021/01/06 Customer Service will be CLOSED from 16:00 to 18:00 on 01/10
- 2022/1/6 BCH withdrawal function has been suspended
- 2022/1/5 This Sunday (1/9) 13:30~15:30 p.m will suspend all MAX currency trading, deposit and withdrawal, and internal transfer functions
- 2021/12/28 Customer service and storefronts are closed on New Year's Day
- 2021/12/24 MAX TWD deposits subject to hold-ups between 01:00 and 03:00 on 12/25
MaiCoin expired announcement
- 2021/01/06 Customer Service will be CLOSED from 16:00 to 18:00 on 01/10
- 2022/1/5 This Sunday (1/9) 13:30~15:30 p.m will suspend all MaiCoin currency trading, deposit and withdrawal, and internal transfer functions
- 2021/12/28 Customer service and storefronts are closed on New Year's Day
- 2021/12/24 MaiCoin will suspend buy order at 00:00 on 12/25 until 03: 00
- 2021/12/21 Maintenance of 7-ELEVEN Payments
MAX Exchange FAQ
Account Creation & Verification
- If I have a MaiCoin account already, do I need to create a new Max account?
- MAX Identity Verification
- How long will it take for my identity verification to be processed?
- How do I change the phone number on my account?
- Why is there a $1 NTD fund in my bank account?
General Question
- Does MAX issue receipts for my transactions?
- What currency can I trade with?
- What are the trading fees on MAX?
- Why was the fund to my account returned?
- Are there any fund or withdrawal limits for NTD?
Sending and Receiving Digital Assets
- How long does it take to receive NTD after I withdraw?
- How do I send digital assets?
- Are there any limits on funds and withdrawals?
- Are there any fees to withdrawal and fund assets?
- How long does it take for crypto withdrawals to process?
Trading on the Exchange
- Order Types
- How are orders matched?
- Does MAX have limits for up or down price movements?
- Do buy and sell transactions appear on the public blockchain?
- Does MAX have an API?
Security
- What security measures does MAX exchange take?
- What is 2FA (two-factor authentication)?
- Why device authorization is needed for login
- What is the trust account for fiat currency?
- Why do I get an exception when I login?
Corporate Account
MAX trading pair introductions
>> View all ( 8 )Sygna Bridge
MaiCoin FAQ
Common Problem
Security and Identity Verification
- MaiCoin Identity Verification
- List of Acceptable Banks
- How to register my bank account info？
- How to unlock my account?
- What is 2-factor authentication?
Send and Receive
- How do I send digital assets?
- How do I receive digital assets?
- Why can't I send bitcoins and ethers?
- Transaction Status for MaiCoin to receive Digital Assets
- Haven't received digital assets sent from external wallet to MaiCoin wallet?
Buy and Sell Digital Assets
- Transferred the wrong amount?
- Order status show "pending bank transfer" when sell orders are fulfilled
- Pay with ATM with the amount over $30,000 NTD
- Why can't I purchase ?
- Daily limit for buy and sell orders
Fees & Limits
TWD balance
Yield
Feature introduction and other issues
- crypto-crypto trading
- View Crypto Prices in USD
- Unrealized return on investment (ROI)
- E-invoice price redeem
- About our wallet service