MAX Exchange / Maicoin
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Recent articles
- 2020/08/07 MaiCoin will upgrade from 15:30~18:30 on 8/11
- 2020/08/07 MAX will upgrade from 15:30~18:30 on 8/11
- 2020/08/06 Introducing MaiCoin New Feature-TWD Wallet
- 2020/08/06 MAX TWD INDIVIDUAL ACCOUNT Withdrawal Limit Adjustment
- 2020/07/30 Customer Service and storefront will be CLOSED FROM 16:30 TO 18:00 on 07/31
Announcements
MAX Announcements
- 2020/08/07 MAX will upgrade from 15:30~18:30 on 8/11
- 2020/08/06 MAX TWD INDIVIDUAL ACCOUNT Withdrawal Limit Adjustment
- 2020/07/27 MAX will open to Taiwan’s corporate clients on 7/28
- 2020/07/23 MAX ETH、MUTH Withdrawal fee adjustment notice
- 2020/07/01 MAX will adjust deposit/withdrawal limitations into 24-hour basis
Maicoin Announcements
- 2020/08/07 MaiCoin will upgrade from 15:30~18:30 on 8/11
- 2020/08/06 Introducing MaiCoin New Feature-TWD Wallet
- 2020/07/30 Customer Service and storefront will be CLOSED FROM 16:30 TO 18:00 on 07/31
- 2020/07/24 MaiCoin will suspend buy order at 00 : 00 on 7/25 until 05 : 00
- 2020/07/23 MaiCoin ETH Withdrawal fee adjustment notice
MAX expired announcement
- 2020/07/30 Customer Service and storefront will be CLOSED FROM 16:30 TO 18:00 on 07/31
- 2020/07/24 MAX will suspend TWD deposit at 00 : 30 on 7/25 until 04 : 30
- 2020/07/22 MAX will upgrade from 15:30 to 16:00 on 7/23
- 2020/06/22 Customer Service will adjust to 12 pm to 8 pm on 25th, 26th June.
- 2020/06/10 MAX will suspend TWD deposit at 23 : 00 on 6/13 until 10 : 00 next morning
MaiCoin expired announcement
- 2020/06/10 MaiCoin will suspend buy order at 22 : 30 on 6/13 until 10 : 30 next morning
- 2020/05/28 Customer Service and storefront will be CLOSED FROM 16:30 TO 18:00 on 05/29
- 2020/05/25 MaiCoin will upgrade from 14:00 to 14:30 on 5/26. Withdrawal and deposit of ETH/USDT/USDC will be suspended.
- 2020/05/18 MaiCoin will upgrade from 11:00 to 15:00 on 5/19.
- 2020/05/16 MaiCoin will suspend buy order at 22 : 30 on 5/16 until 09 : 30 next morning
MAX Exchange FAQ
Account Creation & Verification
- If I have a MaiCoin account already, do I need to create a new Max account?
- What documents do I need to provide for identity verification?
- How long will it take for my identity verification to be processed?
- How do I change the phone number on my account?
- Why is there a $1 NTD fund in my bank account?
General Question
- Does MAX issue receipts for my transactions?
- How do I check the receipt lottery and collect the prize money?
- What currency can I trade with?
- What are the trading fees on MAX?
- Why was the fund to my account returned?
Sending and Receiving Digital Assets
- How long does it take to receive NTD after I withdraw?
- How do I send digital assets?
- Are there any limits on funds and withdrawals?
- Are there any fees to withdrawal and fund assets?
- How long does it take for crypto withdrawals to process?
Trading on the Exchange
- What’s the difference between a limit and a market order?
- What are the fees for trading on MAX?
- How are orders matched?
- Does MAX have limits for up or down price movements?
- Do buy and sell transactions appear on the public blockchain?
Security
Corporate Account
MAX trading pair introductions
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MaiCoin FAQ
Common Problem
Security and Identity Verification
- Account Security & Identity Verification
- List of Acceptable Banks
- How to register my bank account info？
- How to unlock my account?
- What is 2-factor authentication?
Send and Receive
- How do I send digital assets?
- How do I receive digital assets?
- Why can't I send bitcoins and ethers?
- Transaction Status for MaiCoin to receive Digital Assets
- Haven't received digital assets sent from external wallet to MaiCoin wallet?
Buy and Sell Digital Assets
- What are the fees charged by MaiCoin?
- Transferred the wrong amount?
- Trading limit per order
- Daily limit for buy and sell orders
- Order status show "pending bank transfer" when sell orders are fulfilled
MaiCoin Corporate Account
About MaiCoin
- What services does MaiCoin provide?
- Users' ownerships to assets
- About pricing
- About our wallet service
- Fork