MAX Exchange / Maicoin
How can we help?
Recent articles
- 2020/11/23 MaiCoin will upgrade from 12:30 ~ 14:30 on 11/26
- 2020/11/23 MAX will upgrade from 12:30 ~ 14:30 on 11/26
- 2020/11/18 MaiCoin will suspend buy order at 00 : 00 on 11/21 until 06 : 00
- 2020/11/18 MAX will suspend TWD deposit at 00 : 30 until 05 : 30 on 11/21
- 2020/11/17 PROMOTION FOR HANDLING FEE DISCOUNT EXTENDED BY TWO MONTHS.
Announcements
MAX Announcements
- 2020/11/23 MAX will upgrade from 12:30 ~ 14:30 on 11/26
- 2020/11/18 MAX will suspend TWD deposit at 00 : 30 until 05 : 30 on 11/21
- 2020/11/17 PROMOTION FOR HANDLING FEE DISCOUNT EXTENDED BY TWO MONTHS.
- 2020/11/09 MAX Will Support BCH Hard Fork on 11/15
- 2020/11/06 MAX will only support up to the eighth decimal place in cryptocurrency
Maicoin Announcements
- 2020/11/23 MaiCoin will upgrade from 12:30 ~ 14:30 on 11/26
- 2020/11/18 MaiCoin will suspend buy order at 00 : 00 on 11/21 until 06 : 00
- 2020/11/10 PAXG and COMP is Here!
- 2020/11/06 MaiCoin will only support up to the eighth decimal place for cryptocurrency balance
- 2020/10/30 BTC, LTC Addresses will be updated on 12/1
MAX expired announcement
- 2020/10/15 MAX will suspend TWD deposit from 00 : 30 to 05 : 30 on 10/18
- 2020/10/15 Customer Service and storefront will be CLOSED from 15:00 to 19:00 on 10/16
- 2020/10/07 storefront will be closed earlier at 18:00 today
- 020/09/28 Customer Service and storefronts will operate as usual during Mid-Autumn Festival holidays
- 2020/09/18 MAX will suspend TWD deposit at 00 : 00 until 00 : 30 on 09/20
MaiCoin expired announcement
- 020/09/28 Customer Service and storefronts will operate as usual during Mid-Autumn Festival holidays
- 2020/09/18 MaiCoin will suspend buy order at 23 : 30 on 9/19 until 00 : 30 next day
- 2020/09/11 MaiCoin will upgrade from 15:30~17:30 on 9/15
- 2020/08/23 MaiCoin will suspend buy order at 00 : 30 on 8/23 until 07 : 00
- 2020/08/14 MaiCoin will suspend buy order at 00 : 00 on 8/15 until 06 : 0
MAX Exchange FAQ
Account Creation & Verification
- If I have a MaiCoin account already, do I need to create a new Max account?
- What documents do I need to provide for identity verification?
- How long will it take for my identity verification to be processed?
- How do I change the phone number on my account?
- Why is there a $1 NTD fund in my bank account?
General Question
- Does MAX issue receipts for my transactions?
- How do I check the receipt lottery and collect the prize money?
- What currency can I trade with?
- What are the trading fees on MAX?
- Why was the fund to my account returned?
Sending and Receiving Digital Assets
- How long does it take to receive NTD after I withdraw?
- How do I send digital assets?
- Are there any limits on funds and withdrawals?
- Are there any fees to withdrawal and fund assets?
- How long does it take for crypto withdrawals to process?
Trading on the Exchange
- What’s the difference between a limit and a market order?
- What are the fees for trading on MAX?
- How are orders matched?
- Does MAX have limits for up or down price movements?
- Do buy and sell transactions appear on the public blockchain?
Security
Corporate Account
MAX trading pair introductions
>> View all ( 8 )Sygna Bridge
MaiCoin FAQ
Common Problem
Security and Identity Verification
- Account Security & Identity Verification
- List of Acceptable Banks
- How to register my bank account info？
- How to unlock my account?
- What is 2-factor authentication?
Send and Receive
- How do I send digital assets?
- How do I receive digital assets?
- Why can't I send bitcoins and ethers?
- Transaction Status for MaiCoin to receive Digital Assets
- Haven't received digital assets sent from external wallet to MaiCoin wallet?
Buy and Sell Digital Assets
- What are the fees charged by MaiCoin?
- Transferred the wrong amount?
- Trading limit per order
- Daily limit for buy and sell orders
- Order status show "pending bank transfer" when sell orders are fulfilled
MaiCoin Corporate Account
About MaiCoin
- What services does MaiCoin provide?
- Users' ownerships to assets
- About pricing
- About our wallet service
- Fork