MAX Exchange / Maicoin
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Announcements
MAX Announcements
- 2021/11/25 SHIB is now available on MAX.
- 2021/11/24 BTC withdrawal function has been restored
- 2021/11/24 BTC withdrawal function has been suspended
- 2021/10/06 Omni USDT withdrawal/deposit function has been restored
- 2021/11/04 Introducing the ROI dashboard
Maicoin Announcements
- 2021/11/24 BTC withdrawal function has been restored
- 2021/11/02 SOL 上線公告
- 2021/10/21 Customer Service and storefront will be CLOSED from 16:00 to 18:00 on 10/22
- 2021/09/07 Introducing Crypto-Crypto Trading!
- 2021/10/06 Customer Service and storefronts will operate as usual during National Day
MAX expired announcement
- 2020/10/06 Customer Service and storefronts will operate as usual during National Day
- 2021/10/05 BCH withdrawal function has been restored
- 2021/10/04 BCH withdrawal function will be suspended
- 2021/09/22 MAX will suspend TWD deposit at 00 : 30 until 04 : 00 on 09/26
- 2021/09/15 ETH and all ERC20 tokens including USDT, USDC, ETH, LINK, COMP, GRT, SAND, MITH, MAX, BCNT withdrawal and deposit functions will be suspended between 15:00~16:00 tomorrow
MaiCoin expired announcement
- 2020/09/22 MaiCoin will suspend buy order at 00 : 00 on 09/26 until 05 : 00
- 2021/09/15 ETH and all ERC20 tokens including ERC20 - USDT, USDC, LINK, COMP, PAXG, GRT, MATIC, YFI, DAI, UNI, and AAVE withdrawal and deposit functions will be suspended between 14:00~15:00 tomorrow
- Customer Service will operate as usual during Mid-Autumn Festival
- 2021/09/08 TRC20 - USDT & Doge & DOT & XLM & FIL withdrawal and deposit function will be suspended
- 2021/09/06 TRC20 - USDT & Doge & DOT & XLM & FIL withdrawal and deposit function will be suspended between 15:00~16:00 tomorrow
MAX Exchange FAQ
Account Creation & Verification
- If I have a MaiCoin account already, do I need to create a new Max account?
- MAX Identity Verification
- How long will it take for my identity verification to be processed?
- How do I change the phone number on my account?
- Why is there a $1 NTD fund in my bank account?
General Question
- Does MAX issue receipts for my transactions?
- What currency can I trade with?
- What are the trading fees on MAX?
- Why was the fund to my account returned?
- Are there any fund or withdrawal limits for NTD?
Sending and Receiving Digital Assets
- How long does it take to receive NTD after I withdraw?
- How do I send digital assets?
- Are there any limits on funds and withdrawals?
- Are there any fees to withdrawal and fund assets?
- How long does it take for crypto withdrawals to process?
Trading on the Exchange
- What’s the difference between a limit and a market order?
- How are orders matched?
- Does MAX have limits for up or down price movements?
- Do buy and sell transactions appear on the public blockchain?
- Does MAX have an API?
Security
- What security measures does MAX exchange take?
- What is 2FA (two-factor authentication)?
- Why device authorization is needed for login
- What is the trust account for fiat currency?
- Why do I get an exception when I login?
Corporate Account
MAX trading pair introductions
>> View all ( 8 )Sygna Bridge
MaiCoin FAQ
Common Problem
Security and Identity Verification
- MaiCoin Identity Verification
- List of Acceptable Banks
- How to register my bank account info？
- How to unlock my account?
- What is 2-factor authentication?
Send and Receive
- How do I send digital assets?
- How do I receive digital assets?
- Why can't I send bitcoins and ethers?
- Transaction Status for MaiCoin to receive Digital Assets
- Haven't received digital assets sent from external wallet to MaiCoin wallet?
Buy and Sell Digital Assets
- Transferred the wrong amount?
- Order status show "pending bank transfer" when sell orders are fulfilled
- Pay with ATM with the amount over $30,000 NTD
- Why can't I purchase ?
- Daily limit for buy and sell orders
Fees & Limits
TWD balance
Yield
Feature introduction and other issues
- crypto-crypto trading
- View Crypto Prices in USD
- Unrealized return on investment (ROI)
- E-invoice price redeem
- About our wallet service