MAX Exchange / Maicoin
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MAX Exchange FAQ
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MAX Exchange FAQ
Account Creation & Verification
If I have a MaiCoin account already, do I need to create a new Max account?
What documents do I need to provide for identity verification?
How long will it take for my identity verification to be processed?
How do I change the phone number on my account?
Why is there a $1 NTD fund in my bank account?
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Does MAX issue receipts for my transactions?
How do I check the receipt lottery and collect the prize money?
What currency can I trade with?
What are the trading fees on MAX?
Why was the fund to my account returned?
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Sending and Receiving Digital Assets
How long does it take to receive NTD after I withdraw?
How do I send digital assets?
Are there any limits on funds and withdrawals?
Are there any fees to withdrawal and fund assets?
How long does it take for crypto withdrawals to process?
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Trading on the Exchange
What’s the difference between a limit and a market order?
What are the fees for trading on MAX?
How are orders matched?
Does MAX have limits for up or down price movements?
Do buy and sell transactions appear on the public blockchain?
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What security measures does MAX exchange take?
What is 2FA (two-factor authentication)?
Why device authorization is needed for login
What is the trust account for fiat currency?
Why do I get an exception when I login?
How to change the trading proxy?
MAX trading pair introductions
Bitcoin Cash (BCH)
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Evolution of Cryptocurrency Regulations
How to comply with Travel Rule?