MAX Exchange / Maicoin
Announcements
MAX Announcements
- 2020/05/28 Customer Service and storefront will be CLOSED FROM 16:30 TO 18:00 on 05/29
- 2020/05/11 Second MAX Token Burn
- 2020/04/20 BTC, LTC Fund Addresses had updated.
- 2020/04/06 BTC, LTC Fund Address CHANGES
- 2020/03/06 MAX Account Level Policy Notice
Maicoin Announcements
- 2020/05/28 Customer Service and storefront will be CLOSED FROM 16:30 TO 18:00 on 05/29
- 2020/05/25 MaiCoin will upgrade from 14:00 to 14:30 on 5/26. Withdrawal and deposit of ETH/USDT/USDC will be suspended.
- 2020/05/19 MaiCoin website has updated!!
- 2020/05/18 MaiCoin will upgrade from 11:00 to 15:00 on 5/19.
- 2020/05/16 MaiCoin will suspend buy order at 22 : 30 on 5/16 until 09 : 30 next morning
MAX expired announcement
- 2020/05/25 MAX will upgrade from 14:00 to 14:30 on 5/26. Withdrawal and deposit of ETH/MITH/USDT OMNI/USDT/MAX/BCNT will be suspended.
- 2020/05/21 The maintenance has been completed.
- 2020/05/21 MAX is under a temporary maintenance.
- 2020/05/20 MAX Token burnt had completed.
- 2020/05/16 MAX will suspend TWD deposit at 22 : 30 on 5/16 until 09 : 30 next morning
MAX Exchange FAQ
Account Creation & Verification
- If I have a MaiCoin account already, do I need to create a new Max account?
- What documents do I need to provide for identity verification?
- How long will it take for my identity verification to be processed?
- How do I change the phone number on my account?
- Why is there a $1 NTD fund in my bank account?
General Question
- Does MAX issue receipts for my transactions?
- How do I check the receipt lottery and collect the prize money?
- What currency can I trade with?
- What are the trading fees on MAX?
- Are there any fees to withdrawal and fund assets?
Sending and Receiving Digital Assets
- How long does it take to receive NTD after I withdraw?
- How do I send digital assets?
- Are there any limits on funds and withdrawals?
- Are there any fees to withdrawal and fund assets?
- How long does it take for crypto withdrawals to process?
Trading on the Exchange
- How do I enter a limit or market order?
- What’s the difference between a limit and a market order?
- What are the fees for trading on MAX?
- How are orders matched?
- Does MAX have limits for up or down price movements?
Security
- What security measures does MAX exchange take?
- What is 2FA (two-factor authentication)?
- How do I enable Two Factor Authentication (2FA)?
- Why device authorization is needed for login
- What is the trust account for fiat currency?
MAX trading pair introductions
>> View all ( 8 )MaiCoin FAQ
Security and Identity Verification
- Account Security & Identity Verification
- Corporate Account Identity Verifications
- List of Acceptable Banks
- How to register my bank account info？
- How to unlock my account?
Send and Receive
- How do I send digital assets?
- How do I receive digital assets?
- Why can't I send bitcoins and ethers?
- Transaction Status for MaiCoin to receive Digital Assets
- Haven't received digital assets sent from external wallet to MaiCoin wallet?
Buy and Sell Digital Assets
- What are the fees charged by MaiCoin?
- Transferred the wrong amount?
- Trading limit per order
- Daily limit for buy and sell orders
- Order status show "pending bank transfer" when sell orders are fulfilled
About MaiCoin
- What services does MaiCoin provide?
- Users' ownerships to assets
- About pricing
- About our wallet service
- Fork
Common Problem
Digital Asset FAQ
MAX Token FAQ
Recent articles
- 2020/05/28 Customer Service and storefront will be CLOSED FROM 16:30 TO 18:00 on 05/29
- 2020/05/28 Customer Service and storefront will be CLOSED FROM 16:30 TO 18:00 on 05/29
- 2020/05/25 MaiCoin will upgrade from 14:00 to 14:30 on 5/26. Withdrawal and deposit of ETH/USDT/USDC will be suspended.
- 2020/05/25 MAX will upgrade from 14:00 to 14:30 on 5/26. Withdrawal and deposit of ETH/MITH/USDT OMNI/USDT/MAX/BCNT will be suspended.
- 2020/05/21 The maintenance has been completed.