Dear MAX users,
Please be informed that the platform has received reports of some users experiencing TWD deposit delays, where funds have not been credited immediately.
Current Progress and Details
- Issue Resolution in Progress: The platform has actively contacted the trust bank for discussion and is fully engaged in troubleshooting and resolving the technical issue.
- Asset Security Guaranteed: Please rest assured that your funds are fully protected. Once the issue is resolved, the system will sequentially process and credit your deposits.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding and patience. If you have any questions, please feel free to contact our Online Chat support.
Sincerely,
MAX Digital Asset Exchange