Dear MAX Users,
To further our service quality, we have now revamped our withdrawal flow to scale with the increasing demand for cross-chain withdrawals.
To add new addresses to your contact, please select the corresponding protocol to the address input. Only addresses with a valid protocol selected will be added to the address book successfully. For instance, if you’ve input a TRC20-USDT address, you need to select “TRC-20” under “Protocol”. “Protocol” should be left empty only if you are adding an email to your contact.
To update to the latest version on MAX App, please visit “Profile” > “About” and tap “UPDATE NOW”.
Detailed instructions of this update are as follows:
- Adding a new contact. Select the valid protocol to the address input. No selection is required if the receiving destination is an email.
- Confirm to add.
- Proceed to withdraw and pass 2FA in the following steps.