How come my password isn't working?

If you encounter a "password incorrect" notice, please check the password as it is case sensitive.  Also, please make sure there is no spaces before and after the passphrase.

If you lose the password, please click "Reset Password" at the page of sign in and following the page operation process to complete the password reset.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.