New Address Withdrawal Protection is an advanced security feature designed to enhance the safety of your account and assets. Once enabled, newly added withdrawal addresses must undergo a 24-hour lock period before they can be used for cryptocurrency withdrawals or internal transfers.
Below are frequently asked questions and details regarding this feature:
Q: What is the withdrawal locking period? What are the benefits of enabling it?
A: This is an additional security lock feature designed to enhance your asset security. Once enabled, any newly added withdrawal address must wait for a 24-hour locking period to end before it can be used for withdrawals or internal transfers. This effectively prevents the risk of rapid withdrawals if your account is compromised.
Q: How long is the locking period? Can I choose the duration myself?
A: The locking period is fixed at 24 hours. Users cannot change it to a different duration.
Q: How do I enable the withdrawal locking period?
A: Please log in to your account > Profile > Withdrawal locking period > Select “Enable” and complete two-step verification to activate the feature immediately.
Q: After enabling it, will my previously saved withdrawal addresses be affected?
A: No. This feature only applies to new addresses added after activation. Your existing, previously saved addresses can be used as usual.
Q: I just added a new withdrawal address. When can I start using it?
A: Any new address will automatically enter a 24-hour locking period upon being added. You must wait for this period to end before the address becomes active and can be selected for use.
Q: During the locking period, how will the new address be displayed on the withdrawal page?
A: During the locking period, the address will be unselectable in the withdrawal dropdown menu; it may show as “Pending Activation.” At the same time, your address management list will clearly display the exact “activation time” for that address.
Q: Does this protection cover internal transfers?
A: Yes. This feature controls both withdrawals to external addresses and internal transfers. The new address must wait for the locking period to end before it can be used for any transaction.
Q: If I realize I added a wrong address during the locking period, can I delete it?
A: Yes. You can delete the address at any time during the 24-hour locking/protection period.
Q: How do I disable the withdrawal locking period? Will it take effect immediately after disabling?
A: You will need to input your Email verification code + 2FA code, and then you must wait for another 24-hour period to end before the feature is officially disabled.
Q: During the 24-hour waiting period for the disabling to take effect, if I add a new address, will it still be locked?
A: Yes. Before the disabling setting officially takes effect, any newly added address will still be subject to the original 24-hour locking period. This period will not be altered.
Q: Adding a new address or disabling the feature both require a 24-hour wait. Can these actions be canceled during this period?
A: No. To ensure the integrity of this security mechanism, once an “add address” or “disable feature” action is initiated, it must complete the 24-hour waiting period and cannot be canceled.