Dear MaiCoin Users,
Due to the impact of the typhoon, please be advised of the following adjustments to our operations and services on Friday, July 10:
Services Operating Normally
Online Customer Support: Our email and Online Chat support remain completely unaffected.
Platform Functions: All digital asset trading features on the platform will operate normally.
Suspended Services & Closures
Storefront: The Bade Branch (MaiCoin Taipei HQ) will be closed for the day.
Phone Support: Phone customer service will be temporarily suspended for the entire day.
Postponed to the Next Working Day
The following services requiring manual processing or bank coordination will be postponed to the next working day:
Fiat withdrawals and refund operations
Bank account verification
Scheduled phone call verifications
Please stay safe and take necessary precautions during the typhoon.
We apologize for any inconvenience this may cause and appreciate your understanding.
MaiCoin Digital Asset Exchange