Please follow the steps below to find your assigned TWD deposit account details.
Instructions:
- Log in to your MAX account > Click on Wallet > Select TWD and then click on Deposit. Here shown your assigned deposit bank account number for TWD deposits.
Reminder: TWD deposits support only transfers from your verified bank account.
Before proceeding with your deposit, please carefully review the following limits：
- Please transfer from your verified bank account to the assigned deposit account by banking App or ATM
- Unsupported Deposit Methods：
- Cash deposits
- Over-the-counter bank transfers
- Transfers from any unverified bank account (including corporate accounts)
- Third-party payment services
- For a comprehensive overview of our limits, please refer to our TWD Fund / Withdrawal Limits
- If your deposit fails to be credited to your account, please contact customer service to arrange a refund. Once the refund request is successfully processed, the funds will be returned to your original bank account within 1-3 business days.
- Please be aware that a cross-bank transfer fee of 30 TWD will be deducted from the refunded amount.
- Should you have any questions, please feel free to reach out to us.
- Email: [email protected]
- Phone Support: (02) 2722-1314