What documents do I need to provide for identity verification?

MAX requires five forms of verification for all users:

* Only legal adults above 20 years old are accepted

* Only accept uploading JPEG, JPG &PNG file

  • (Front) Taiwan Government ID photo upload.  The file size must not exceed 10 MB.

  • (Back) Taiwan Government ID photo upload.  The file size must not exceed 10 MB. 

  • Selfie with Taiwan ID photo or Passport photo.  The picture must clearly show the user’s face and their Taiwan ID or Passport.

  • The following supplemental ID's are accepted:

    • Phone bill statement

      • The phone number appearing on the statement must be the same as the one you used to register.

      • The statement must show both the phone number and the user's name.

      • Electronic statements are accepted.

      • It is acceptable if your service provider censors a few digits of your phone number as long as it is sufficient for MaiCoin to validate.

    • Universal healthcare card

    • Driver's license

    • Passport

    • Bank custodial booklet

      • Clear photos

      • Colored photo

      • Complete information

      • Passport must be within the valid date

      • If you provide a bank passbook, please bind the bank information first

  • MAX is open only to Taiwan residents with a Taiwan ID registration to Lv.3.  Foreigners can only register to Lv.2 at the moment.
Level 1
Trader Nationality
Tradable Assets
Features
Verification Requirements
* All Countries
- Not open to US residents
- Not open to residents of sanctioned countries
* Crypto only
- Daily Limit = 15k USDT
* MAX Digital Asset Exchange
- Crypto wallet
- Crypto withdrawal (with 2FA)
- Crypto to crypto Trading

* MAX Token
- Mining Reward (for crypto to crypto trading)
- Trading Reward (for crypto to crypto trading)
- Staking Reward (with 2FA)
* Email only
Level 2
Trader Nationality
Tradable Assets
Features
Verification Requirements
* All Countries
- Not open to US residents
- Not open to residents of sanctioned countries
* Crypto only
 - Daily limit = 150k USDT

* Crypto only
 - Daily limit = 150k USDT
* All level 1 features
* Verified phone number
* Selfie and Government Issued ID
Level 3
Trader Nationality
Tradable Assets
Features
Verification Requirements
* Taiwan only
* Crypto
 - Daily limit = 150k USDT

* TWD
 - Daily limit = 2M TWD
* All level 1 and 2 features
* TWD deposits
* TWD withdrawals.
* Taiwan phone number
* Profile verification
* Taiwan ID verification
* Bank account verification


For examples of mobile phone bills, please refer to the following attachments:



 












What if the bill statement is not under my name?

  • If you’re uploading your parents or spouse’s mobile phone bill, please include the back of your Taiwan ID in your photo for us to verify the relationship between you and the name of the person on the phone bill.
  • If other relatives, please upload the bill along with your household registry that appears with your name and the relative’s.
  • If you’re uploading the bill under your company’s name, please attach along with a copy of your business card that contains your name or company registration documents.


What do I upload if I am using a pre-paid phone?

All pre-paid phone applicants are required by law to provide government-issued photo IDs. Please go to the customer service representative at your local branches for a document that proves the pre-paid phone applicant's identity.


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