Due to the infrastructural upgrade, MaiCoin has updated all users’ ETH addresses. Your current ETH addresses will be different from the previous ones. If you have tied the previous addresses to mining pool and exchanges. Please update them immediately.
Your previous ETH addresses will no longer be accessible on MaiCoin. If you deposit to the old addresses. The fund will need to be processed manually, which requires 3 to 5 business days.
If the above is the case, please contact our customer support team with your transaction ID (TxHash) to facilitate the process.
Customer Support Phone: 02-2722-1314
Thank you for your support.