How do I receive digital assets?


  • Max exchange does not support digital currency transactions that are received from an incorrect or different digital currency that the wallet address is intended to receive; for example, sending Bitcoin Cash (BCH) to Bitcoin (BTC) addresses or sending Ethereum Classic (ETC) to Ethereum (ETH) addresses. Max exchange does not refund missing deposits arising out of or in relation to sending digital currencies to wrong addresses. To avoid missing deposits, digital currencies should only be sent to addresses of the same exact blockchain.  For more information, please visit our terms of use at
  • MAX does not currently support ETH transactions made through Smart Contracts (which most ICOs use) and cannot assume any responsibility for ETH sent to and from these means. Please ensure that you only transfer ETH through traditional transactions.  

MAX will create new wallet addresses for users when their account is created.  To find your address to receive deposits, please do the following:

  1. Read the Important Notice above
  2. Click on Funds in the upper-right hand menu
  3. Click on the Digital Currency you wish to receive a deposit on the left-hand menu
  4. Click on Deposit
  5. Click on the icon below to copy the address

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