How do I reset my 2FA?

In order to reset your 2FA, you will need to have access to the phone number tied to your account.

  1. Click on the "Disable" button next to the Two-Factor Authentication section
  2. Enter in the code from GA 
  3. Click Disable
  4. To reset, click on the "Enable" button next to the Two-Factor Authentication section
  5. Enter in SMS code from the text sent to your phone
  6. Click Verify
  7. Scan the code with your Google Authenticator App
  8. Record the Ciphertext.  Google Authenticator is tied to your phone.  If you switch phones, you can setup the GA on your new phone with the Ciphertext.
  9. Enter the passcode from the Google Authenticator App


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